1. Introduction & Acceptance
These Terms of Service govern your access to and use of Golf Playbook, including our mobile application, website at playbook.golf, printed playbook products, and all related services. By creating an account, accessing, or using any part of the Service, you agree to be bound by these Terms.
If you do not agree to these Terms, you may not access or use the Service. We may update these Terms from time to time, and your continued use of the Service after any changes constitutes acceptance of those changes.
2. Eligibility & Accounts
Age Requirement: You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
Account Creation: To access certain features, you must create an account. You agree to provide accurate information and keep it updated. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Account Termination: We reserve the right to suspend or terminate your account at any time for violation of these Terms or for any other reason at our discretion. You may also delete your account at any time through the app settings.
3. Description of Services
Golf Playbook provides golf course strategy and planning tools, including:
- Mobile App: Course strategy tools, playbook creation, offline access to your playbooks, round tracking, and personalized notes for golf courses.
- AI Caddie: On-device club recommendations and course strategy suggestions powered by Apple Intelligence. Processes your data locally on your device. These recommendations are advisory only and should not be considered professional golf instruction.
- Print Products: Physical printed playbooks that you can order for your favorite courses.
- Cloud Backup: Automatic backup of your playbooks, rounds, and settings to our cloud servers. Backups are encrypted and enable data recovery across devices.
- Community Features: Ability to share playbooks with other users and discover playbooks created by the community.
- B2B Services: Course partnerships, tournament services, and custom solutions for golf courses and organizations.
4. User Conduct
You agree to use the Service in a respectful and lawful manner. You will not:
- Violate any applicable laws or regulations.
- Infringe on the rights or privacy of others.
- Post or share content that is offensive, defamatory, or harmful.
- Attempt to interfere with the Service's functionality or security.
- Use the Service, or any content produced through it (including playbooks, printed playbooks, AI Caddie recommendations, exports, screenshots, or any derivative works), for commercial purposes, sale, resale, redistribution, public display, or any use beyond your own personal play and planning. The only exception is sharing through features built into the Service itself, such as community playbook sharing.
- Misuse AI features by attempting to manipulate or exploit recommendations.
- Create multiple accounts to circumvent restrictions or abuse the Service.
Violation of these guidelines may result in removal of content and/or termination of your account.
5. User-Generated Content
License Grant: When you create playbooks, notes, or other content and choose to share it with the community, you grant us a non-exclusive, royalty-free, worldwide license to use, display, and distribute that content within the Service.
Content Visibility: Shared playbooks may be visible to other users based on your sharing settings. You control whether your content is private, shared with specific users, or public.
Content Moderation: We reserve the right to remove or modify content that violates these Terms or is otherwise objectionable, at our sole discretion.
Responsibility: You are solely responsible for the content you create and share. You represent that you have all necessary rights to the content and that it does not infringe on any third-party intellectual property rights.
6. Intellectual Property
Our Content: The Service and its contents, including but not limited to text, graphics, logos, icons, images, software, and the overall design and look-and-feel, are the property of Expert Craft Inc. and are protected by copyright, trademark, and other intellectual property laws.
Limited License: We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own personal, non-commercial play and planning. You may NOT, in whole or in part:
- (a) sell, lease, sublicense, rent, or transfer access to your account or to any content produced through the Service;
- (b) reproduce, scan, photocopy, photograph for distribution, screenshot for distribution, or otherwise duplicate any playbook, AI Caddie output, printed playbook, or related content;
- (c) create, distribute, sell, or publish derivative works based on Service content (including modified playbooks, annotated versions, or compilations);
- (d) use Service content to train machine-learning models, build competing products, or populate any commercial dataset; or
- (e) circumvent, disable, or attempt to defeat any technical or contractual restriction on the Service.
The only sharing permitted is through the Service's own built-in sharing features (see Section 5). All other use is reserved to Expert Craft Inc.
Restrictions: You may not reverse engineer, decompile, or disassemble any part of the Service, except as permitted by applicable law.
7. AI Services Disclaimer
Our AI Caddie feature provides club recommendations and course strategy suggestions based on your data and general golf principles. Please understand:
- Advisory Only: AI recommendations are suggestions, not guarantees. They should be used as one input in your decision-making, not as absolute direction.
- Not Professional Instruction: The AI Caddie is not a substitute for professional golf instruction or coaching. For improving your game, consult a qualified golf professional.
- No Accuracy Guarantee: While we strive for accuracy, AI recommendations may not account for all course conditions, weather factors, or personal circumstances.
- Your Responsibility: You are solely responsible for your on-course decisions. We are not liable for any outcomes resulting from following AI recommendations.
8. Print Products & Orders
Order Processing: When you order a printed playbook, you are making an offer to purchase. We may accept or decline orders at our discretion. Accepted orders will be confirmed via email.
Pricing & Payment: Prices are listed in USD and may vary based on product type, cover options, and shipping destination. All prices are subject to change. Payment is processed securely through Apple Pay or Stripe.
Shipping: We ship to addresses within the United States. Delivery times vary based on location and shipping method selected. We are not responsible for delays caused by shipping carriers.
Returns & Refunds: Due to the custom nature of our printed playbooks, we only accept returns for defective or damaged products. If you receive a defective product, contact us within 14 days of delivery at support@playbook.golf for a replacement or refund.
Quality Disclaimer: Printed playbooks are produced using the data available at the time of order. Course information may change after printing.
Permitted Use of Printed Playbooks: Each printed playbook is licensed to the original purchaser for that individual's own personal play and planning. You may NOT resell, rent, lease, sublicense, gift for commercial purposes, photocopy, scan, digitize, photograph for distribution, or reproduce a printed playbook in whole or in part. You may not distribute a printed playbook, or any physical or digital reproduction of it, to third parties for any commercial purpose. Bulk orders, distribution to club members, distribution to tournament participants, use by coaching businesses with multiple students, and any other commercial use require a separately executed written agreement with Expert Craft Inc. (see Section 9). Title to the physical book does not convey any license to the underlying content beyond this personal-use scope.
9. B2B Services, Course Partnerships & Bulk Use
Any use of the Service or any printed playbook beyond a single individual's own personal play and planning — including but not limited to course-branded distribution to members, tournament-wide printing, distribution to caddies or club staff as part of a service, coaching businesses using playbooks with multiple students, reseller arrangements, white-label integrations, or bulk orders — requires a separately executed written agreement with Expert Craft Inc. prior to such use.
- Written Agreement Required: Verbal permission, sales-team statements, email exchanges, and informal approvals do NOT constitute a B2B license. Only a signed written agreement authorizes commercial or bulk use.
- Separate Agreements: B2B services are governed by separate service agreements that supplement these Terms. Such agreements supersede these Terms only with respect to the expressly licensed commercial activities; all other Terms remain in effect.
- Custom Terms: Course partnerships, tournament services, and partner integrations may have custom pricing, service levels, and terms specific to each arrangement.
- Contact: For B2B inquiries, contact us at support@playbook.golf to initiate a partnership conversation before any commercial use begins.
10. Third-Party Services & Integrations
The Service may integrate with or contain links to third-party websites, services, or content. We are not responsible for the availability, accuracy, or content of these third-party services. Your use of third-party services is subject to their respective terms and privacy policies.
We may use third-party data providers for course information. While we strive to ensure accuracy, we do not guarantee the completeness or accuracy of third-party data.
11. Payment Terms
Payment Processing: Payments are processed securely through Apple (for in-app purchases) or Stripe (for web purchases). We do not store your full payment card information.
Pricing: All prices are in USD unless otherwise stated. Prices are subject to change without notice, but changes will not affect orders already placed.
Taxes: Prices may not include applicable taxes. You are responsible for any taxes associated with your purchases.
12. Service Availability
We strive to keep the Service available and functioning properly, but we do not guarantee uninterrupted access. The Service may be temporarily unavailable due to maintenance, updates, or technical issues. We reserve the right to modify, suspend, or discontinue any feature or the entire Service at any time.
13. Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.
We do not warrant that the Service will be error-free, secure, or uninterrupted. Golf strategy information and AI recommendations are provided for informational purposes only and should not be relied upon as professional advice.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, EXPERT CRAFT INC. AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING FROM YOUR USE OF THE SERVICE.
Our total liability for any claims arising from your use of the Service shall not exceed the amount you paid to us in the twelve (12) months preceding the claim, or $100, whichever is greater.
Indemnification: You agree to indemnify and hold harmless Expert Craft Inc. and its affiliates from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
15. Dispute Resolution
Governing Law: These Terms are governed by the laws of the State of California, USA, without regard to conflict of law principles.
Informal Resolution: Before filing any formal legal claim, you agree to contact us at support@playbook.golf to attempt to resolve the dispute informally. We will try to resolve the dispute within 30 days.
Venue: Any legal action arising from these Terms shall be brought in the state or federal courts located in California, and you consent to the jurisdiction of such courts.
16. Modifications to Terms
We may modify these Terms at any time. When we make material changes, we will notify you through the app or by email. Your continued use of the Service after such notification constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you should stop using the Service.
17. General Provisions
Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and Expert Craft Inc. regarding the Service.
Severability: If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
Waiver: Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
Assignment: You may not assign your rights under these Terms without our consent. We may assign our rights to any successor or affiliate.
18. Contact Information
If you have any questions about these Terms of Service, please contact us:
- Email: support@playbook.golf
- Phone: 832-533-7573
- Company: Expert Craft Inc., California, USA